Last Updated: April 2026

1. Introduction

OC Newborn Nanny ("we," "us," "our," or "Suzi Schwartz") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ocnewbornnanny.com or engage our overnight newborn care, postpartum doula, sleep training, potty training, or parent consultation services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

Personal Information You Provide:

• Contact information (name, email address, phone number, home address)

• Information about your family, including details about your newborn, infants, toddlers, and other children

• Health-related information relevant to our services (feeding preferences, sleep schedules, medical conditions affecting care, developmental concerns)

• Postpartum health information relevant to doula support services

• Emergency contact information

• Payment and billing information

• Care logs and documentation created during service delivery

Information Automatically Collected:

• Device and browser information

• IP address and general location data

• Website usage data and analytics

• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and personalize our overnight newborn care, postpartum doula, sleep training, potty training, and consultation services

• Create and maintain care logs and documentation for your child

• Communicate with you about appointments, services, and care plans

• Process payments and send invoices

• Respond to your inquiries and provide customer support

• Send educational resources and helpful information related to newborn care, sleep, and child development

• Provide referrals to trusted parenting and postpartum resources

• Improve our website and services

• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent

• With trusted members of our professional care network when our availability doesn't match your timeline (with your prior approval)

• With service providers who assist in our operations (e.g., payment processors, website hosting)

• When required by law, court order, or governmental authority

• To protect the safety of your child, yourself, or others in emergency situations

• In connection with a business transfer, merger, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Care logs and sensitive family information are handled with the utmost discretion. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through our website. The information we collect about infants, newborns, and toddlers in our care is provided by their parents or legal guardians and is used solely to provide our services.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information

• Correct or update inaccurate information

• Request deletion of your personal information

• Opt out of marketing communications

• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. To make a request, please contact us at the information below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms such as Facebook, Instagram, Yelp, and Google. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records and care logs may be retained for a reasonable period following the conclusion of our services for legal and business purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website or services after any modifications indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

OC Newborn Nanny

Suzi Schwartz, Founder

Phone: (714) 866-9182

Email: ocnewbornnanny@gmail.com

Website: www.ocnewbornnanny.com

Service Area: Orange County, California and surrounding areas